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PRIVACY NOTICE FOR WEBSITE VISITORS

RelianceCARE, Inc., including its affiliates and subsidiaries, such as but not limited to, ActiveOne Health, Inc., and Health Delivery System, Inc., (“Reliance United”, “We”, “us”, “our”) commits to protect and maintain the privacy of your personal information in accordance with the mandate of the Data Privacy Act of 2012. We will keep secure and confidential all personal and sensitive information that you may provide to RelianceUnited, and/or those that RelianceUnited may collect from you (“Personal Data”). 

 

This Privacy Statement (“Statement”) indicates the manner in which RelianceUnited collects, uses, processes, maintains, secures, and discloses Personal Data we obtain, or which you may provide through the Services rendered. 

 

We may update this Statement from time to time to reflect change(s) in the law and/or our internal standards to better protect your Personal Data and privacy. RelianceUnited may at any time revise this Privacy Statement by updating this posting. You are bound by such revisions and should therefore periodically visit this page to review the most current Privacy Statement. 

 

By accessing RelianceUnited’s services, and submitting your Personal Data, you expressly acknowledge that you have read, understood and hereby agree to all of the terms of this Statement and that you have given your consent for us to: 

 

  • Process your Personal Data to carry out the intended services to be provided, as provided under applicable laws, regulations, and our policies, for our subsidiaries and affiliates, contractors, service providers, and other authorized third parties’ legitimate purpose/s; 

  • Make your Personal Data available for our subsidiaries and affiliates for the purpose of ensuring that we are able to provide and/or suggest the best solution/s to your health needs​. 

 

What We Collect and Process? 

 

We collect the following personal information from you when you visit the RelianceUnited website at https://www.relianceunited.com/ and fill out the Get In Touch  us such as:

 

  • Name (First Name and Last Name)

  • Company

  • Contact Number

  • Email Address

 

When Do We Collect Your Personal Data? 

 

We collect your personal information when you contact us for questions or if you want to partner with RelianceUnited.

 

How will RelianceUnited Use and Disclose Collected Personal Data? 

 

RelianceUnited collects and uses Personal Data for the following purposes:

  • To respond to your inquiries and/or fulfill your requests;

  • To allow us to render the services availed of;

  • To send you important information regarding our relationship with you or regarding the Website and/or Mobile App, any changes to our terms, conditions and policies and/or other administrative information (where applicable); and

  • For our future business purposes, such as data analysis, audits, developing new products, enhancing our Website, improving our products and services, identifying Website usage trends, personalizing your experience on the Website by presenting products and offers tailored to you, and determining the effectiveness of our promotional campaigns.

 

We may also disclose the following information collected:

  • To our subsidiaries and affiliates as necessary;

  • To our service providers, contractors and other third parties who provide services to support our business and who are bound by contractual obligations to keep Personal Data confidential and use it only for the purposes for which we disclose it to them;

  • To government and law enforcement agencies and regulatory bodies, if necessary;

  • To comply with orders of courts, government agencies, regulatory bodies, and with applicable laws and regulations, if warranted;

  • If we believe disclosure is necessary or appropriate to protect the rights, property or safety of RelianceUnited, our subsidiaries and affiliates, officers,employees, customers, or other third parties;

  • To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business or assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Data held by RelianceUnited about our Website users is among the assets transferred; and

  • To conduct investigations or breaches of RelianceUnited’s internal policies, laws and regulations, enforce appropriate sanctions and pursue legal actions if necessary.

 

The email address and mobile number which you will  provide may be used to respond to your inquiries, and/or other requests or questions. If you decide to opt-in to our mail list and/or SMS list, you may receive emails and SMS messages that include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future correspondences, we include detailed Unsubscribe instructions at the bottom of each email and opt-out instructions in our SMS messages, or you may contact us via our website

 

How will RelianceUnited protect your Personal Data? 

 

We adopt appropriate data collection, storage and processing practices and have set up adequate organizational, physical and technical security measures to protect the confidentiality, integrity, and availability of your Personal Data and secure against unauthorized access, alteration, fraudulent misuse, disclosure, destruction and/or any other unlawful processing of your Personal Data stored in our systems.

 

Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “Contacting Us” section below.

 

How can you Access, Change, or Delete Your Personal Data? 

 

You are entitled to certain rights in relation to the Personal Data collected from you, including the right to access and correct your Personal Data being processed.

 

If you would like to review, correct, update, or delete the Personal Data that you have provided to us, please contact us via sending an email to dpo@reliancehealth.com.ph. We will

try to respond to your request within 24 to 48 hours.

 

Retention Period

RelianceUnited and/or its duly authorized third party shall retain the Personal Data for a maximum period of ten (10) years counted from the date you provide it to RelianceUnited, or when they were collected, respectively.


 

Third Party Websites 

 

This Privacy Statement does not address, and we are not responsible for the privacy, information, or other practices of any third parties, including any third party operating any site or web property (including, without limitation, any application) that is available through this Website or to which this Website contains a link. The availability of, or inclusion of a link to, any such site or property on the Website does not imply endorsement of it by us or by our affiliates.

 

Website Visitor under the Age of 12 

 

RelianceUnited Websites are not directed to individuals under the age of seventeen (17), and we request that these individuals not provide Personal Data through the Website.

 

Contacting Us 

If you have any questions and/or concerns about this Privacy Statement, the practices of our Company or your rights in relation thereto under the Data Privacy Act of 2012, please contact RelianceUnited’s Data Privacy Officer at dpo@reliancehealth.com.ph.

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